General Knowledge

Password Advanced
For advanced settings and info, you will need to enter the password. 0010
Tue, 23 Jan, 2018 at 5:19 AM
RS-485 Wiring with Circular Connector
Circular Connector: Pin 1 = Red = Positive 5 Volts, Pin 2 = Ground, Pin 3 = Yellow = RS485+, Pin 4 = Blue or White = RS485- Most RS485 conductors have 4...
Mon, 22 Oct, 2018 at 12:07 PM
Setting Address on 3-Phase Inverter
Method Of Procedure Setting Address on 3-phase inverter 1. Ensure unit has DC power by verifying LCD screen is turned on. 2. Go to settings: a. 3. C...
Thu, 29 Mar, 2018 at 9:22 AM
String Sizing for 1P and 3P Inverters. S-Energy 320W modules
Thu, 29 Mar, 2018 at 9:28 AM
Serial Number Naming Rule
2G Single inverter 34-----2.5kW single phase Grid-tie PV inverter 35-----3kW single phase Grid-tie PV inverter 36-----3.6kW single phase Grid-tie PV inve...
Thu, 29 Mar, 2018 at 9:32 AM
Inverter Temperature De-rating
Inverter Temperature Derating *Applies to ALL Solis and CSI models of Ginlong inverters.  The below chart below shows the AMBIENT EXTERNAL temperature ra...
Tue, 31 Jul, 2018 at 9:27 AM
3 Phase Comm Board Replacement Procedure
Safety Remove all power sources from the inverter. Turn off the AC, and DC to the Inverter. Wait 15 minutes for the capacitors to discharge any residual ...
Fri, 17 Aug, 2018 at 11:53 AM
RMA Compatibility Between Single Phase 4G and 2G inverters
Ginlong's Solis 2G inverter line is currently out of production. This leads to issues when replacing older 2G inverters with RMAs should they have a fa...
Thu, 25 Apr, 2019 at 6:31 AM
Lowering Output Power of Single Phase Solis Inverter
Go into the "ADVANCED SETTINGS" section of the inverter's menu, Enter the password 0010 (down down up down), Arrow down to "GRID ON/O...
Thu, 25 Apr, 2019 at 10:46 AM
How to Request an RMA via Support Portal
You have a few options when it comes to requesting an RMA; you can contact us via phone or email, or you can submit the request through our online portal.  ...
Tue, 7 May, 2019 at 12:20 PM