If you used to have an account with our 1G platform, please view this article on how to migrate your account.
- Please note that you MUST log in with the installer account that created the plant. All other accounts, including tech support will not be able to do so.
- For this step, you will select the plant's name that you are trying to add a user too.
- Please note that you are unable to set passwords for the client, the default password is: 123456.
Once you have completed the following steps, an automated email will be sent to the address listed providing them with the username and password.