Provide an RMA for the inverter, it's not receiving a signal from the DSP board or the internal power board is broken.
Inverter Stuck in Initializing
Auston Taber
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PV Inverters
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Error Codes
- Arc Fault Detection & Troubleshooting
- OV-G-F / UV-G-F Fault EXPLAINED & Troubleshooting
- PV-ISO-PRO 01/02 - GROUND FAULT
- Alarm Codes for All Inverter Products
- OV-G-V Grid Over Voltage
- UN-G-V Grid Under Voltage
- UN-G-F Grid Under Frequency
- NO-GRID Inverter Does Not Detect Grid
- I-Leak Pro Error Explained
- Blank Screen / Blank LCD / No Lights
- Inverter Stuck in Initializing
- OV-BUS Fault
- GRID Interference Fault GRID-INTF & GRID-INTF02
- NO-Grid Fault - The inverter does not recognize the AC grid
- UN-BUS Fault
- IG-AD Fault
- Understanding "Softrun" Operating Status
- Understanding "LimByVg" Operating Status
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General Knowledge
- Password Advanced
- RS-485 Wiring with Circular Connector
- Setting Address on 3-Phase Inverter
- String Sizing for 1P and 3P Inverters. S-Energy 320W modules
- Serial Number Naming Rule
- Inverter Temperature De-rating
- 3 Phase Comm Board Replacement Procedure
- RMA Compatibility Between Single Phase 4G and 2G inverters
- Lowering Output Power of Single Phase Solis Inverter
- How to Request an RMA via Support Portal
- How to Receive Your Solis Inverter
- Ginlong Solis: Standard Lead Time from Ningbo to USA/Canada
- How to Determine the Firmware Version of your Solis Inverter
- How to Set Fixed Power Factor (PF)
- Extended Warranty
- Troubleshooting Procedures
- Certifications
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Monitoring Platform
- New Monitoring Platform Links
- Registering Installer Account on G2 Portal
- Account Transfer to New Monitoring Platform
- Adding End-User (Customer) to Plant for Monitoring Access
- Monitoring Platform: Installer Manual
- Inaccurate Production Data on Monitoring Portal
- Selecting Inverter Drivers on AlsoEnergy PowerTrack Monitoring
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Videos
- Commissioning Basics - Video
- User Defined Grid Standard - Video
- Repair Cover Screws - Video
- Operating the Display - Video
- Wifi Stick and Box Setup - Video
- Mounting, Wiring, and Commissioning 4G Single Phase Inverter - Video
- Selecting the Grid Standard - Video
- Information and Settings Menu - Video
- Ginlong Portal Training - Video
- Dec-17-2019, Go Solis Webinar: 2020 CA Solar Mandate Compliance with Solis Inverters
- Feb-11-2020, Go Solis Webinar: New Solis 125K 1500V Inverters plus AlsoEnergy: Better ROI for 2-40 MW Systems
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Error Codes
- Monitoring Products
- General
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Documentos en Español
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Códigos de Error
- Detección falla de arco y solución de problemas
- PV-ISO-PRO-01/02 – Falla a tierra
- Código de error : OV-G-F / UN-G-F
- I-Leak Pro
- Pantalla en blanco / LCD en blanco / Sin luces
- Inversor atascado en el arranque
- Falla OV-BUS
- Falla GRID-INTF & GRID-INTF02
- No-Grid - El inversor no reconoce la red.
- Fallo UN-BUS
- Fallo OV-G-V y UN-G-V
- Estándar de Red
- Conocimientos Generales
- Sistema de Monitoreo
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Códigos de Error
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